In online stores, the most important thing is shipping goods because goods that can come to the buyer must be delivered by an agreement made by the consumer, either COD or courier service.
If we pioneer, of course, we must entrust the delivery of goods to the shipping service or courier service. In Sydney, there are many who provide freight forwarding services, for example, ANC Delivers, Fastway Courier, Transdirect and SPH. SPH is an interstate couriers Melbourne.
There are several things that must be considered so that the items we send are safe to consumers. Below is how to choose the shipping service:
1. Service Area
We as consumers must know the scope of the expedition service area that we use, whether they can reach all regions in Australia or not. Because people who transact in business or online businesses can come from areas we have never heard of.
In addition, we must know what services we use to provide or close for overseas shipping services, because it is not impossible if someone orders our goods from abroad.
2. Handling of Goods
Handling of goods carried out by service providers needs to be considered because we do not want the items, we sell to be damaged when they arrive at the buyer’s place. Good service providers must know what items to send, so they don’t slam or throw to avoid damage to the goods.
But sometimes there is also damage to the packages sent, so we must pay attention to the safety of the items we want to send with maximum packaging, this prevents things being damaged by the expedition.
3. Shipping page (delivery time)
The length of delivery of goods can be considered when choosing a shipping service, because of the different services and length of delivery. But most of each service has a type of shipping package.
4. Rates / Prices
Each freight forwarder charges different rates depending on the service to be chosen. However, most of all service prices are not much different from similar services offered by other shipping services.
So, the issue of prices can be discussed with buyers, want to use expensive or cheap ones.
5. Customer Service
We must see whether the customer service delivery service that we will use is always open 24 hours because our buyers can complain in the middle of the night so we have to choose a shipping service whose customer service is always ready when we look for status info about our services. delivery.
This shipping service is very important to us because we entrust the items, we send to them, so choose the best so customers don’t care and make sure we know our customers want to send their goods to the expedition service or the courier they want.